Brian recently came into Sanctuary Financial to tutor the team. The first session was on the basics of reading body language when dealing with clients. Simple things like identifying when a client may not really be paying attention, or when they may not have fully understood something. In the second session, Brian offered his own insights on how he launched a successful fixed fee financial planning firm, such as our own, and the pitfalls he encountered along the way. Together, these sessions were invaluable, and we now feel far more comfortable in positioning our proposition with clients and relaying it to them in a manner that they will truly understand. Brian's approach is straightforward and offers a really practical approach to resolving issues you may come across. I would highly reccomend Brian to anyone.